Shipping Policy

Orders are generally processed within 3 business days after purchase.

Business days do not include weekends or holidays.

Processing time is separate from shipping transit time. Delivery estimates begin after an order has been processed and transferred to the shipping carrier.

Free standard shipping is available on qualifying U.S. merchandise orders of $100 or more, calculated after discounts and before taxes.

For merchandise orders below $100, applicable shipping charges will be calculated and displayed during checkout.

When tracking information is available, customers will receive it after their order has shipped.

Delivery times may vary due to destination, carrier operations, weather, holidays, or circumstances outside the control of 5FsNetwork.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you discover an error, please contact us immediately. We will attempt to correct the address if fulfillment has not begun.

Additional shipping charges may apply if a package is returned because of an incorrect or incomplete address supplied by the customer.

If tracking does not show delivery, please contact us so that we can assist with determining the appropriate next steps.

For packages marked as delivered by the carrier but reported missing, customers should first check the delivery location and contact the carrier.

5FsNetwork will provide reasonable assistance when possible, but carrier confirmation of delivery does not automatically guarantee a replacement or refund.