Privacy Policy

The 5Fs Network respects your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website, purchase our products or services, communicate with us, or participate in our events and experiences.

Depending on how you interact with The 5Fs Network, we may collect information such as:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Order and transaction information
• Communications you send to us
• Event or experience registration information
• Information you voluntarily provide through forms or inquiries

Our website and service providers may also automatically collect certain technical information, such as browser type, device information, IP address, website activity, and similar usage information.

We may use information to:

• Process and fulfill orders
• Communicate about purchases, inquiries, events, or services
• Provide customer support
• Process returns and refunds
• Operate and improve our website
• Prevent fraud and protect the security of our services
• Send marketing communications when permitted
• Understand how customers interact with our website and offerings
• Comply with applicable legal obligations

Payment transactions may be processed through third-party payment providers. The 5Fs Network does not necessarily receive or store complete payment-card information when payments are processed by those providers.

Payment providers process information according to their own privacy and security practices.

We may share information with service providers when reasonably necessary to operate our business. These may include website and e-commerce providers, payment processors, shipping carriers, email providers, analytics providers, event or travel providers, and other companies that assist us in delivering products and services.

We do not sell personal information simply for the purpose of allowing unrelated companies to independently market their products or services to our customers.

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support relevant marketing activities.

Browser settings may allow you to limit or disable certain cookies. Doing so may affect some website functionality.

If you receive promotional email communications from us, you may use the unsubscribe option provided in those communications where applicable.

Transactional communications relating to orders, accounts, customer service, events, or other requested services may still be sent when necessary.

We use reasonable administrative, technical, and organizational measures, directly or through our service providers, to help protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal or regulatory obligations.

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and The 5Fs Network is not responsible for the privacy practices of unrelated third-party websites.

Our website and services are not directed toward children under 13, and we do not knowingly seek to collect personal information from children under 13.

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

Questions about this Privacy Policy or our privacy practices may be submitted through the contact information provided on The 5Fs Network website.